You treat your employees like garbage and clearly do not put customers before yourself. Weba public establishment where meals are served to paying customers for consumption on the premises when we get sick of cooking dinner at home, we like to go out to eat at a nice Even though food wasnt on-point this particular evening, we enjoyed watching, and being part of Food Networks Restaurant Impossible. Chef, I was one of the folks waiting outside to see the taping but got tired of waiting. Michael has continued to develop his management skills and the customers love the new food and decor of the restaurant. Can Robert save Marianne from herself and the restaurant from its imminent closing? The veal was undercooked, and lacked the brown color from a proper sear. I dont know anything about restaurant impossible. Marianne has P.T.S.D. I simply cannot wait for this episode of Restaurant Impossible to air. Dells Mafalda sauce was featured on it and I think is in the accompanying cookbook. We had dinner there tonight and when we had asked for the chicken parmesan, our waiter asked if we had watched Restaurant Impossible. The Dcor has changed, the Menu tweaked & best of all, a New Me!!! I cant help myself I always root for the underdog. Have not been there in probably 15 years. 2. He was impossibly romantic, she told me. One should not type the way one speaks, it tells who you are. They were lovely to my kids, though, which goes a long way in endearing any restaurant staff to me. My husband and I agreed it was a cute spot and worthy of a return trip. WebA restaurant is a business that prepares and serves food and drinks to customers. I can honestly say that I felt torn silently rooting for their food to improve since my previous visits and disappointed because they never could pull it off. The waitress had to keep asking us to push in our chairs so she could get to the table next to us. Join The Conversation On The KDKA Facebook PageStay Up To Date, Follow KDKA On Twitter, First published on March 3, 2016 / 4:19 AM. to make a comment to Marianne about not exactly getting a meal free and how she treats her wait staff. all i hear are excuses.how dare you blame employees or the workers that you as a owner hired or your managers hired. Our waitress, Natalie, was friendly and prompt. My husband had it, but I just asked for the menu. Join The Conversation On The KDKA Facebook Page. Ive never eaten here but I loved the show and the owners and staff appeared to be genuinely happy to be helped. Its also essential to have a cappuccino machine on hand; another missing menu item. Seems like if you didnt have an enjoyable food experience you would express it while there and give the restaurant a chance to rectify the situation. P.S. I think it only aggravates Mariannes temper to always have new people who dont know what theyre doing. Previous episode - Italian Village TT, i must Say i Am absolutely Mesmerized by Your capitalization Choices! Are there reps getting around the UPP ban? February 15, 2012. Perhaps she has enough personal friends to keep her in business. Bad service always makes the food taste bad because people are unhappy. Shift No. Everyone knows that no matter how great the food is, having a bad (or unhappy) server can negatively affect the dining experience to some extent. Ive been disappointed the two times I went there. Everyones fault but her own. They both had the taste of Del. Glorified pizza shops should never under any circumstances be refered to as authentic Italian food. Thanks Chef Chuck for pointing this place out! Restaurant: Impossible to hit Del's Bar Tonight! 2022) Small Town, Big Problems Robert Irvine ventures to a small town in Wyoming, where the owner is struggling to balance his staff, customers and family. All rights reserved. If this were the case every establishment with young employees would need rescued. I had never heard of the show. UPMC didnt care where the food came from. Have eaten and loved Dels since I was a teenager, and that was a long time ago. When our son died suddenly, she sent trays of food even though she only knew the family through my brother in lazw who was a patron and told her about this.. Excellent summary of the entire scene. When a table expresses interest in dessert, a server is supposed to bring out an example tray (that is supposed to be updated nightly to reflect which desserts are available) for the patrons choosing. Personally I plan on trying it again, and I hope I have a good experience there. And I dont intended to continue commenting back and forth on this blog, but I didnt like being called a liar by someone who says they work there now, either. So funny, both Dels and Pleasure Bar were such parts of my childhood because theyd been so much of my familys history. It seems that the two top complaints are still the quality of food and the owner. 2120 Murray ave. 0. We had dinner there tonight and when we had asked for the chicken Parmesan, our waiter asked if we had watched Restaurant Impossible. Thats a shame, because it means you and your employees will continue to be miserable and your familys restaurant most likely will not survive. You, and anyone that still supports you should be ashamed of yourselves. There are a few workers there that have lasted a life time or a few years, some months, but the rest are a part of an ever revolving door of hiring and firing. I liked the new decor. I never order Italian food unless its in an authentic Italian restaurant, (not in one of those chains), but Dels is one Italian restaurant that hasnt disappointed me yet. See Larger Map - Get Directions. DINING. Also, Ive been to more than a few restaurants that have been featured on the Food Network in some way, shape, or form and I must warn youprepare yourself because the backlash will be incredible. A lof of Fridays and Saturdays were spent there dining. Dels does carry Tiramisu. 2332 Arlington Ave. Pittsburgh, PA 15210 (Map & Directions) (412) 481-5250. Caught my interest, as I have never been to Dels. View Menu. There are 2 sides to every story, as the old saying goes. My Husband & I went there a few years ago with 2 other couples, and all enjoyed their dinners. Under the The mushrooms should be added after the veal is cooked, and removed. My comments are for rcgbs entry on December 7.. The food portions have always been more that adequate and I never waited a long time for my meal. Most troubling was the gravy that was served on top of the dish. As for my budget $1000/month for food is average, I think, and places me well within the Pharma guidelines established per person, per lunch. And I have to say, THAT is where my money is: the grand, storefront windows allow in a lot of light, good sandwiches, and I really like Dels pizza. Respectfully, the bottom line is that the older lady who is part-owner really needs to do something else. I was there with 5 of my friends. Michael invested around $700,000 in the business and he also asked his sister Robin to take care of the catering side of the business. TT is a plant by the restaurant management. My husband grew up in Lawrenceville and we went to this restaurant several times while dating and early in our marriage. i cant comment or have a opinion at the moment but as for my opinion is that most people in pittsburgh know about as much about food as they do driving on the parkways and thats crap.so to that i would say pittsburgh keep your mouth shut unless your shoving cheese or fries in it! When we said yes, we were told that they went back to the old way of making it as the owners felt that it was still a better production process. A total waste of money! Like anyone who eats somewhere over and over you get sentimental about the food so I have gone back now and again. I never understood why people liked Dels so much. They were coming to town to do a complete makeover of the restaurant. Our waitress returned to our table, and we placed our dessert order. It is a fact that the quality and work ethics of our newer generation has declined in every industry!!! I would like to leave you with a phrase I learned years ago (Im 62 yrs. March 3, 2016 / 4:19 AM Ill give it another try just to see what happened after the Restaurant Impossible makeover. There are ways to get around it, as I and many Reps have found to do. The meatballs and the Italian sausage tasted homemade. No customer wants to enjoy a meal in such an atmosphere either. Next, the pan should be de-glazed with veal stock, sweet marsala, and finished with butter, parsley, salt and pepper- NOTHING ELSE. Reminder to writers and diners: this is food, not rocket science. I wonder why people leave their family businesses to their children without training them and educating them before the hand-over. The owner recently left a very very long and rambling review of her restuarant on urbanspoon. Robert Irvine and his crew are off to Stellas Dine-Inn Restaurant in New Kensington, Pennsylvania, for this weeks new ambush episode of Restaurant: Impossible, on the Food Network. Grazie Mille, Good points Grazie, but were not in Italy, were in America, and people this country do expect these things . Of course I would attend. Most residents of the Burgh know them as a joke.Any chef that would even waste their time commenting on Dels has no business being heard. You can see she is a hard worker who tries to make everyone happy and your not going to make everyone happy.. We are not from here and have seen Dels, but never been in. As we waited for our entrees to appear we watched as the Restaurant Impossible crew moved throughout the crowd filming guests as they ate. Medium bodied, medium carbonation. When Chef Robert Irvine visits Del's in Pittsburgh, PA, it's clear that the biggest issue with this failing 62-year-old icon is not the food or dcor, but owner Marianne. After reading all the negative comments about her, my suggestion to her would be to Fire People! She is running a business and not a day care. I had intentions of trying Dels again after this makeover but if folks affiliated with the restaurant are going to call me a liar and continue to attack former employees on a food blog, then perhaps I will forego my visit based on principle. I never claimed I was head of the waitstaff. They seem to leave out, their part of what REALLY Happened! Meals are generally served and eaten on the premises, but many restaurants also offer take-out and food delivery services. Robert calls a staff meeting to talk to the unruly staff and it is clear that there is a lack of management. reusing bread thats been served to customers is common sense? These include a couple flavors of ice cream (there is nearly always Spumoni), a refrigerated cannoli mix that the servers squeeze from a bag into store-bought cannoli shells when ordered, and a couple of different types of cakes and pies. You took absolutely no responsibility for what your familys restaurant has become. Marianne. And tool. He also works with Michael on costing his menu by visiting a local restaurant to learn about their prices. I was invited to attend the grand re-opening, which would be filmed by the Restaurant Impossible crew. Pickup ASAP. WebRestaurant Impossible - Stella's Italian Restaurant In this Restaurant Impossible, Robert Irvine visits Stella's Italian Restaurant in Stratford, Connecticut. They had run out of a few things and despite being there 45 minutes (and the place was relatively full) they made no effort to replenish. January 2023 restaurant. Dels sucks. I dont consider myself a foodie, but I feel like I know when Im eating a flavorful, well-executed dish and Dels just has never done that for me. Seriously, dont bother trying to diss people when you are just making yourself look like a total moron. He also isnt impressed with the small bar and the open kitchen where he can see stacks of dirty dishes. I have not eaten at Dels since the early 1990s. We had the breaded mozzarella as an appetizer which was somewhat bland. A Tuscan Shrimp and a Eggplant Parmesan. PITTSBURGH (KDKA) -- A Food Network TV show overhauled a local restaurant. But having grown up in Lawrenceville and now living in Bloomfield, I have eaten at Dels perhaps 8 times in my 40-year lifetime (usually family functions, occasionally a date) and never once was it particularly good. If you havent seen it, watch for the episode about Dodge City. After they finally got their food, Marianne came out to the dining room and told them their meal would be free, I guess since they waited so long. What once was, no longer is!!! Which leads me to the other comment. Of course, because now everyone knows of this gem in the city. The quality of the food has improved and the majority of the reviews after the changeover have been positive. Shes not a bad person at heart just lacks basic social skills. We saw a sign for Sunday Brunch, so we decided to stop in. I learned from him at a young age that you get nowhere in life without a little hard work (unless you win the power ball). Here are the times where you can help out: Shift No. Im really not sure- its always difficult to get things right the first night. Im watchin this show right now but I watched it yesterday I was surprised how it looked earlier when restaurant impossible fix that I was happy for the business and the food looked really nasty and tasteful wen Robert taught them to make chicken Parmesan it looked fresh and good at the end of it wen they re open I wanted to go there and congratulate them GOOD job RESTAURANT IMPOSSIBLE!!!!!!!!!!! I dont think people just want to bash the place. This page is to inform the public of the food choices, served in restaurants in our area. Dels opened in 1949 and was a restaurant mainstay in Pittsburghs Little Italy neighborhood of Bloomfield throughout the post-war era. Not being a native of Pittsburgh, I kept hearing about Dels and what a Pittburgh institution it was. At that point we passed on even having it. Follow. On the last catering job they did they actually made no profit and lost $20. My only thought is that when you run a business and you turn over so many employees, not to mention the public berating that allegedly happens, that you are leaving yourself open to such public criticism. I also have run into various people who are personal friends of Marianne and they will defend her to their last breath. UPMC did NOT ban lunches, only from outside sources, UPMC food was and is allowed. Driving by Dels last night with friends, decided this was the night to stop back in. I am all for traditional red sauce Italian places, but the Pleasure Bar is an all around better experience than Dells, better food, better service, less reality tv like. PTL's Mikey Hood heads over to The Frick Pittsburgh where they are celebrating WinterFest! The biggest change is moving the booths into the atrium and the restaurant is more open and appears bigger. If you go back, get the chicken parm. The things you listed on both of your comments, that she yells about, are Common Sense Mistakes by the waitstaff. 1: Wednesday, March 9: Noon-7 p.m. You seem to have a mixed review, which makes perfect sense to me based on my past experiences at Dels. Im really surprised that they dont have more bar patrons for lunch not drinkers, but people who want to grab a sandwich at the bar, tune in the news, and escape the dungeon-like atmosphere of most dining rooms, Dels included. Jeff, you dont really have any business commenting on what people in Pittsburgh know or dont know with the atrocious grammar you used. We met new people, had so much fun, we closed the place at 2 am! Stellas Italian Restaurant is owned by Michael who bought the restaurant 15 years ago. When you hire a person to work, you expect that person to work. Selected as one of Pittsburgh's 50 finest in 2012. I commend Marianne and John DelPizzo for having the honesty to request help. We ordered pasta mafalda, lasagna, spaghetti ala dino & a steak salad(wrote them down so I could blog this, lol) food was prompt and very good, considering how crowded they were, the owner was so funny and entertaining we laughed all night. West Penn closed, and UPMC instituted an outright BAN on drug/device/diagnostics lunches. Good luck and blessings to Dels ! Once we happened to be there for the buffet special and I thought it was great. Thank you, Pittsburghsteve. The pizza was always great and still is and they make some really good sandwiches so if I go there it is usually for lunch. I dont know Mariane and have never heard anything good about her but when I have eaten there I never finished the food. If you are going to critique a restaurant in a public forum I suggest that you get your facts strait. This is such a shame and a waste of energy. The renovation is complete and Robert reveals the makeover to the family and they are overwhelmed. They waited forever for their food, and heard from their table in the middle dining room (the first one on the left side) one of Mariannes entertaining rants. I may go back again, but nothing is pulling me there. I heard they went back to their old ways and back to the old menu. That last sentence needs to be stressed to Marianne. WebNew Restaurant: Impossible Tomorrow night at 10pm on Food Network! Ive managed young employees for two decades. Camille doesnt think this is the way to run the restaurant but Michael wont listen to her. and as for chef chuck i am alittle takin back by people that call themselves chef. Robert gets to work on the new menu and he adds two new dishes to the menu. I will say this was before the rennovation. The meatballs & pasta were flying out of there, saw them refilling it about 4 times. The crazy wacked out owner called all her waitstaff drug addicts and convicts. leaving Bobby Jr. Delpizzo ( Dinos brother Bobby Sr. Delpizzo son ) without a penny. December 2, 2011 / 12:08 AM / CBS Pittsburgh. Restaurant Impossible's Robert Irvine Returns to Pittsburgh Are you kidding me with that statement?! My sister just told me her and her husband ate there on March 4th and had the $ 20.00 dinner for 2. When I bring visitors around Pittsburgh, I never recommend the place or take people there. Chef Chuck, I read both articles and all the comments while watching this episode of Restaurant Impossible as it aired. Practically anyone who grew up in Pittsburgh, knows about Dels and I am sure most of them (myself included) would love to see it prosper, but people have to be honest about the food and service. Thanks for the input- your blog is amazing that cakeI want some right now! I just hope that the absolute craziness I experienced there is made over for the better, as well. Now, I have eaten in the bar, usually sandwiches and pizza. Heres to many more years Dels!! As with the marsala, the sauce lacked richness, color, and depth of flavor.

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